Security Company CSP

Provide billing and account support for a leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States.

  • Assist customer with questions and issues
  • Provides answers to customers by identifying problems; researching answers; guiding
    customer through corrective steps
  • Effectively utilize customer service skills, technical abilities and resources to satisfy
    our customer’s equipment needs.
  • Receives customer inbound phone calls for billing questions
  • Provides quality service to increase customer satisfaction.
  • Maintain individual performance relative to inbound phone answer rates, customer
    satisfaction and quality standards.

Revenue & Certification
Revenue Starting At: $9.00-$13.00 per hour
Certification Cost: $0
Certification Covers
-Virtual Class
-Course Materials/Job Aids
-Systems
-Background Check & Drug-screen $30.00
Full training 6 hours a day instructor led (Mon-Fri) along with self-pace lessons.

Set Your Own Schedule (Full Time or Part Time)
Minimum Service Requirement is (15 hours a week)
Hours of Operation
365 days per year/7 days a week
8:00am-10:00pm EST

Equipment Requirements

  • Monitor display of 17-19” (non-widescreen) or 19-20” (widescreen) are required.
  • CPU – Intel: Intel(R) Core(TM)2 Duo CPU P8700 @ 2.53GHz or Greater or AMD: Athlon 64 X2 5000+
  • Dual – core 2.5 Ghz or better
  • Only PCs with (32 or 64 bit), Window 8, Windows 8.1 and Window 10 or MAC OS with Boot Camp are Required.
  • Stable high – speed Internet connection with minimum of 6 mbps download speed and 4 mbps upload speed. Faster speeds are highly recommended.